Our Privacy Policy outlines how information about you is collected, used, and disclosed, as well as how you can access this information. It also details our policies regarding your personal information. We encourage you to review it carefully.
1-Acceptance of Privacy Policy. This Privacy Policy pertains to the collection, use, and disclosure of your information by VIP TRALUX in connection with the services, programs, websites, and software applications provided by VIP TRALUX. By using the Service, you agree to the terms outlined in this Privacy Policy. This Privacy Policy is an essential part of the VIP TRALUX TERMS OF SERVICE, which can be accessed here: [TERMS OF SERVICE LINK]. By subscribing to or using the Service, or accessing any content provided by VIP TRALUX through the Service, you are agreeing to abide by the terms set forth in this Privacy Policy. By using our Service, you agree to abide by the Terms, which includes this Privacy Policy. VIP TRALUX retains the right to alter or amend this Privacy Policy at any time and at its own discretion. Any changes or modifications will take effect immediately upon being posted on the Service. Your continued use of the Service after such changes or modifications have been posted will signify your acceptance of them.
2-Types of Personal Information. In this Privacy Policy, "Personal Information" refers to any data that could be used to identify the participant, either on its own or when combined with other information. VIP TRALUX collects and utilizes various types of Personal Information in relation to the Service. "Customer Information" is gathered when you provide it to the Service. This data includes, but is not limited to, your name, a password, an account name, payment choices, credit card details (VIP TRALUX uses a third-party payment processor and deletes credit card information after processing), shipping addresses, billing addresses, travel itinerary details, and contact information such as email address and telephone numbers. VIP TRALUX utilizes Customer Information to verify your access to VIP TRALUX websites and mobile applications, facilitate the purchase of features related to the Service, provide personalized travel planning assistance, and send marketing communications. This information is used for various purposes. We offer a range of services to cater to our clients' needs, including travel planning assistance, sourcing deals and discounts, and providing personalized marketing services.
3-Other Types of Collected Information:When utilizing the Service, certain information is automatically gathered through the utilization of log files. This information may encompass your device's Internet Protocol (IP) address, your device's operating system, browser type, and your device ID (solely for iOS users). To ensure the safety and limited use of your data for the sole purpose of providing the Service, VIP TRALUX routinely deletes this information every three months. The information collected is utilized by VIP TRALUX for various purposes, including trend analysis, Service administration, customer service enhancement, server problem diagnosis, user movement tracking, and the compilation of general demographic data for collective use
4-Use of Cookies: We may automatically collect certain information through the use of web beacons or "cookies." Cookies are small data files that are stored on a user's hard drive at the request of a website to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with, or link them to, any of the Personal Information, VIP TRALUX will treat this information as Personal Information. This allows us to provide a more personalized and efficient user experience. Additionally, VIP TRALUX may utilize third parties to provide specific functionalities or to gather, track, and analyze non-personally identifiable usage and statistical information from users. This information may include the user's browser type, operating system, and device ID (only for iOs users). These third parties may collect personal information from you in connection with the services they provide and may use cookies, web beacons, or other devices on your device to gather non-personal information. This information may be used to deliver targeted advertising, understand the usage of the Service, and other services tracked by these third parties. It is important to note that VIP TRALUX is not responsible for, nor does it control, the actions or policies of any third-party service providers.
5-Utilization of Google Analytics is a common practice among website owners, including ourselves. This service offers valuable insights into our website traffic, including the number of visitors, their visit times, and navigation patterns. In addition to basic analytics, we also leverage other Google Analytics tools like Demographics and Interest Reporting. This tool allows us to gain a deeper understanding of our audience's characteristics and interests. Furthermore, we utilize Remarketing with Google Analytics to deliver targeted advertising across various websites and online platforms. For those interested in learning more about Google's privacy policies, we recommend reviewing the Google Privacy Policy at https://www.google.com/policies/privacy/. Additionally, users can download the Google Analytics Opt-in Browser Add-on to prevent their data from being collected by Google Analytics at https://tools.google.com/dlpage/gaoptout.
6-Information that must be disclosed by law. In certain situations, Personal Information may need to be revealed in response to judicial or government subpoenas, warrants, or orders, or in cooperation with regulatory authorities. You understand and agree that VIP TRALUX has the right to save and share any Personal Information with law enforcement agencies or others if required by law or if there is a good faith belief that such action is necessary to: (i) comply with legal or regulatory processes (such as a court order or government inquiry) or obligations that VIP TRALUX may have under ethical and professional rules, laws, and regulations; (ii) enforce the VIP TRALUX Terms of Service; (iii) address claims that content violates the rights of third parties; or (iv) safeguard the rights, property, or safety of VIP TRALUX, its employees, its participants (including you), and the public. If VIP TRALUX is legally obligated to disclose Personal Information, you will be notified in advance using the contact information you provided to, unless doing so would violate the law or a court order.
7-Disclosure of Personal Information to Third Parties. Generally, VIP TRALUX will not share personal information with third parties on an individual level, unless under specific circumstances.
VIP TRALUX may share this information with third parties only with your explicit written consent.
VIP TRALUX may share individual-level Personal Information with partners or service providers, such as credit card processors, who process and store Personal Information to assist VIP TRALUX in delivering, understanding, or enhancing the Service. In such cases, the safeguarding of your individual-level Personal Information will be governed by the privacy policy of the particular VIP TRALUX S partner or service provider.
8-Children's Privacy: VIP TRALUX, we are dedicated to safeguarding the privacy of children and complying with the regulations outlined in the Children's Online Privacy Protection Act (COPPA). Our Service is not intended for children under the age of 13, but a parent or legal guardian can provide consent for their child to use it. The parent or guardian can input information on behalf of their child, taking full responsibility for ensuring the accuracy and security of the data shared with VIP TRALUX. If VIP TRALUX is made aware that a child under 13 has used the Service without parental consent, we have the authority to delete any information provided by that child. Additionally, we reserve the right to revoke the license of any user found to be under the age of 13.
9-Security is a top priority at VIP TRALUX . We take measures to prevent unauthorized access or disclosure, maintain data integrity, and ensure the appropriate use of information. We utilize a combination of physical, technical, and administrative safeguards to keep your Personal Information secure, in line with current technological and industry standards. All connections to our websites and mobile applications are encrypted using Secure Socket Layer (SSL) technology. However, it is important to note that protecting your Personal Information is a shared responsibility. We urge all participants to take ownership of keeping their password and other authentication information secure. It is crucial not to share this information with third parties and to promptly notify VIP TRALUX of any unauthorized use of your password. Please be aware that VIP TRALUX cannot guarantee the security of Personal Information that is shared with third parties, such as healthcare providers. We assume no liability for any information released by participants to external parties.
10-Business Transitions: At VIP TRALUX undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, Personal Information will likely be transferred as part of the transition. In this scenario, Personal Information will continue to be governed by the terms of the existing Privacy Policy to ensure the protection and confidentiality of your data.
11-Account Closure and Correction of Personal Information If you wish to discontinue your participation in our Service, you can request the closure of your account by emailing VIP TRALUX at hello@viptralux.com. Upon closing your account, all personally identifiable information linked to it will be removed by VIP TRALUX. However, we will retain a limited amount of Customer Information pertaining to your transaction history (such as your name, contact details, and transaction data) for accounting and compliance reasons.If you need to make changes, corrections, or updates to your Personal Information or Customer Information, you can easily do so through the VIP TRALUX websites and mobile applications.